by iFranchise Group
CEO, Mark Siebert
The Ultimate How-To Guide on Franchising Your Business
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iFranchise Group CEO and expert franchise consultant Mark Siebert delivers the ultimate how-to guide to employing the greatest growth strategy ever—franchising.
Request a free copy of the whitepaper “International Expansion,” an informative piece exploring international business expansion issues and pros and cons of franchise and non-franchise systems.
A Franchise Operations Manual incorporating information essential to the initial and ongoing operations of a franchise serves several very important functions in a franchise system. The franchise manual acts as:
A typical franchise operations manual (sometimes divided into multiple manual documents) will be 300 – 500 pages in length and should contain dozens (and perhaps hundreds) of photos demonstrating the franchisor’s standards of operations. While some franchisors will choose the Do-It-Yourself method, they often will learn quickly that the development of a good manual can literally take 2,000 hours or more of dedicated time. By working with iFranchise Group, you would generally expect to devote less than 30 hours of time – mostly spent talking with our consultants at your own location – prior to the receipt of the first draft of a manual. For a typical manual, the entire drafting process takes us about 16 weeks to complete.
In addition to Operations Manuals, iFranchise Group will work with some clients on the development of formal training programs for franchisees. These training programs are designed to help the franchisor consistently train franchisees (using the Franchise Operations Manual as a textbook) and are most valuable for companies with more aggressive growth plans.
A typical franchisee training program will include:
In addition to Franchise Operations Manuals and Training Programs, iFranchise Group can also develop:
For information about how the iFranchise Group can help you in the vital area of quality control, call us at 708-957-2300 or email us at [email protected]. If you would like information on how you can minimize the threat of litigation by developing professional Operations Manuals and taking other related steps, request to receive our free webinar on “Litigation in Franchising.”