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by iFranchise Group
CEO, Mark Siebert

The Ultimate How-To Guide on Franchising Your Business

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State-of-the-Art Consulting & Development Services for Emerging & Established Franchisors

Terry Conroy

Terry Conroy


Franchise Operations Consultant
iFranchise Group

Ms. Conroy has consulted with more than 100 companies preparing to franchise. This work has included writing franchise operations manuals that reflect the standards, best practices, and operating procedures for successfully running a business, as well as consulting on best practices and operational efficiencies.

Ms. Conroy brings over 12 years of experience in education and writing to her role with iFranchise Group, which she joined in 2004.  Her background includes teaching at the middle and high school levels, curriculum development, and authoring textbooks and teaching manuals.  This diverse experience equipped Conroy with the expertise to capture best practices and create brand standards for industry-leading operations manuals. 

As a Senior Operations Consultant at iFranchise Group, she has written Franchise Operations and Training Manuals for companies in the education, restaurants, retail, senior care, personal and medical services.  Notable clients include ADVENT, Briggs Homecare, iFOAM, Pvolve, Men in Kilts, European Wax Center, Eiffel Waffle, The Bunny Hive, Gold’s Gym, Häagen-Dazs, FedEx International, and CD One Price Cleaners. 

Throughout her career, Ms. Conroy has been training individuals and developing training materials. She spent more than six years in teaching and training roles both domestically and internationally. She has additional experience writing curricula and examinations for schools, testing companies, and state agencies. Ms. Conroy’s works have been published through Loyola University Press, Riverside Publishing, St. Mary’s Press, and the State of Georgia.

Ms. Conroy enjoys the variety of work she encounters in franchise consulting and brings her own wide range of experiences to the table in assisting clients. The partnerships that are forged with her clients help her to clearly convey precisely what the roles and responsibilities are for successful franchisors and their franchisees.

Ms. Conroy holds a B.A. in English from Marquette University and a teaching certificate from the University of Wisconsin-Milwaukee. 

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